Royal Mail has announced plans to introduce key enhancements to its tracked services to improve its online shopping delivery experience for both retailers and online shoppers. The new enhancements include e-mail and SMS notifications that will specify the address of the neighbour where items have been […]

The future of shopping will require retailers and shopping centres to embrace “community builders”, use “emotionally intelligent” staff to act as brand experiences, and offer experiences to connect with consumers, a new report commissioned by the owners of Centre:MK has found. The Milton Keynes shopping […]

Half of global luxury shoppers are partial to a bargain. According to the YouGov Affluent Perspective’s Global Luxury Retail Report 2018, half of all global luxury shoppers state they “only buy luxury when it is discounted.” The report, which focuses on the 56 percent of global affluents shoppers who […]

Marks and Spencer has partnered with Decoded to create the world’s first Data Academy in retail, which is part of the retailer’s ongoing transformation to a digital-first organisation. The Marks and Spencer Data Academy will take staff members from every function in the business, from store managers, […]

Rushden Lakes, The Crown Estate’s retail and leisure destination in Northamptonshire, celebrated its first birthday with the launch of its next phase, the East Terrace, with a raft of new store openings and signings from sport and outdoor retailers including Decathlon and Cotswold Outdoor. The first […]

ADVICE The business of selling fashion online is becoming more complex as social media platforms like Instagram and Facebook introduce independent shopping functions of their own. Style brands and retailers must create well-thought-out strategies to incorporate changes in e-commerce from the start […]

Visiting The North Face’s newest pop-up store is not for the faint-hearted, as it is located at 2100 meters (6890 feet) high, in the middle of the Dolomites mountain range in Italy. Launched last weekend, the store is only reachable on foot -- a two-hour hike, to be more precise. "> The store’s product […]

Steve Jobs may have been a tech genius, but he clearly didn't care much for fashion. Facebook boss Mark Zuckerberg has followed in his footsteps, sporting a plain grey T-shirt every day for years -- only to swap it for a simple black suit to testify before Congress and the European Parliament. But Silicon […]

In the U.S. college students prefer to do their back-to-school shopping the old fashion way, that’s it in person. As a result, Deloitte predicts an 11 percent decrease in intended online shoppers for this season. According to Deloitte's 2018 Back To College Study, while last year about 80 percent of […]

Visual search, while hardly a novel concept, is quickly becoming a tool for e-commerce platforms to allow users and customers to search for what they want using images. eBay this week announced it has expanded its image search feature with the possibility to drag and drop images into its search bar […]


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