Royal Mail has announced plans to introduce key enhancements to its tracked services to improve its online shopping delivery experience for both retailers and online shoppers. The new enhancements i

The average US shopper spends 86 dollars (66 pounds) per month on UK websites, according to a study commissioned by the Royal Mail, as they are significantly more likely to trust the authenticity of

The latest report from the Royal Mail reveals that 26 percent of British consumers are weekly online shoppers, compared to 22 percent last year. The Rail Mail states that there is no sign of online

Retailers are expected to receive returns valuing 2.5 billion pounds from unwanted Christmas presents this month, with January 2, dubbed “takeback Tuesday” as consumers handle returns as

The national postal strike set to go through at Royal Mail next week has been cancelled after following a high court injunction. A High Court judge ruled against the national strike after lawyers for

Royal Mail workers have voted to strike between October 19 and 21, which could impact online retail deliveries in a row over pensions. The Communication Workers Union, which represents 110,000 postal

Royal Mail is to double the compensation it offers for its tracked products from 50 to 100 pounds, as it looks to further its appeal with online retailers and SMEs, as it exceeds the price of the ave

Royal Mail has revealed that residents in the South West of the UK topped its ranking of the top towns and cities where the most online shopping took place over the Easter bank holiday. Residents in

Eight out of ten small to medium-sized online retailers have stated in new research that they are “confident” that they will increase sales in 2016. The Royal Mail’s annual tracker

Royal Mail has predicted that today, Monday, January 4, will be the busiest day for online returns through the UK post as shoppers look to send back unwanted Christmas gifts. Coined ‘Mail-back

Royal Mail has revealed the top ten towns and cities across the UK where the most online shopping took place during Black Friday, November 27, based on an analysis of parcels accepted from retailers

Royal Mail has begun trialing a new scheme in partnership with a "well-known UK retailer" which will send consumers targeted mail based on their online shopping habits. The scheme reportedly includes

According to new research by the Royal Mail, nearly one in six people do virtually all of their shopping online, and those shoppers are looking for “convenience and certainty” in the way

Royal Mail is joining Alibaba Group Holding Ltd's, Tmall Global's online marketplace, with a shop front that it hopes will link small British companies with Chinese consumers and boost trade for its

Confidence is growing among UK SME online retailers that they can grow international sales, a study by Royal Mail has found, with two third of SME’s stating that they are aiming to increase in

The Royal Mail has its sights set on working more closely with clothing and footwear retailers and deliver heavier packages, as the company fights for it's share of the UK parcel market from a growin

The Post Office is hitting back at the rise of Collect+ with the announcement that it is to trial over 150 new drop-off points for home shopping customers returning orders using its pre-paid services

Royal Mail is preparing to launch its Sunday opening pilot this weekend,where 100 of its delivery offices across the UK will be open. Currently, Royal Mail's network of 1,400 delivery offices are ope

Royal Mail is set to roll out its “click and collect” local collection service with Post Office to 20,000small and medium sized businesses (SMEs) across the UK.The roll out is said to be

One in six UK small to medium sized online retailers are planning to expand into physical stores in 2014 as online competition for sales grows, according to research by Royal Mail. The annual study o

The Royal Mail has unveiled a series of designer stamps to celebrate the last 60 years of British fashion, with labels including Alexander McQueen, Vivienne Westwood and Paul Smith gracing ten new fi